The impact of Work Environment on Work-Life Balance in the IT Sector in India

Venkatesan, Visal (2025) The impact of Work Environment on Work-Life Balance in the IT Sector in India. Masters thesis, Dublin, National College of Ireland.

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Abstract

The research has been conducted to understand the professional landscape of the Indian IT industry and it has observed that most of the IT professionals in this nation have to compromise their personal lives due to inadequate work-life balance (WLB). They also faced stressful situations quite often which ultimately leads to employee burnout. The main purpose of this research is to identify the impact of the work environment on WLB in the IT sector of India. By analysing this, it has been possible to develop insights among business leaders to undertake essential actions for making the existing situation far better. The mixed method approach such as primary survey and thematic method were taken into focus to gather essential data related to the research context.

The findings highlighted that most of the respondents (more than 80%) strongly agreed that there is a potential work-life imbalance in Indian IT industry. Organisations have developed appropriate policies; however, issues in their implementation can be noticed. It has been found that overworking and sacrificing personal time has become a part of IT industry culture. Attending work calls beyond scheduled working hours or poor flexibility in work scheduling have been noticed. It caused mental exhaustion and poor employee engagement in the IT industry. Based on the descriptive statistics, it has been observed that “work environment characteristics" have the most influential impact on WLB. It is essential to maintain an adequate workplace environment to keep the employees motivated for the long-term. Use of the correlation, regression and ANOVA tests seemed to be effective here to gather in-depth insights. The thematic analysis has been further conducted to identify common patterns of poor work-life balance.

Based on the overall context, it can be concluded that WLB in the IT sector of India needs to be improved a lot for better employee retention. The summary of mixed-method research has been presented. Moreover, recommendations have been provided to make changes in incentive structure and ensure managerial accountability to maximise work-life balance of employees in the Indian IT sector.

Item Type:	Thesis (Masters)
Supervisors:	Name Email MacDonald, Robert UNSPECIFIED
Subjects:	H Social Sciences > Economics > Business H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work H Social Sciences > HD Industries. Land use. Labor > Specific Industries > I.T. Industry H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Organisational Behaviour > Organisational Culture H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction
Divisions:	School of Business (- 2025) > Master of Science in International Business
Depositing User:	Ciara O'Brien
Date Deposited:	16 Dec 2025 18:36
Last Modified:	16 Dec 2025 18:36
URI:	https://norma.ncirl.ie/id/eprint/9056

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