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Walsh, Michael (2015) An exploration of Employee Turnover of Front Line employees in Tesco. Masters thesis, Dublin, National College of Ireland.
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Abstract
This research study was conducted to explore the issue of employee turnover and retention of front line employees in the Irish retail sector, using Tesco Ireland as the context. The data was collected from front line employees of Tesco to ensure results were precise and adequate. The author conducted examined a list of different theories relating to turnover and retention to provide a foundation for the research. To explore the main issue, sub research questions were devised based on the literature and these related to effects of turnover, career advancement, communication, supervisor/employee relationship and workplace stress. The research was carried out using the mixed methods approach – questionnaire (44 respondents) and structured interview (6 interviewees). The findings revealed that Tesco have the capabilities to deal with turnover and retention with regards to the effects of turnover, career advancement, communication, supervisor/employee relationship and workplace stress however there are minor flaws that can be addressed.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Employee Retention H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Retail Industry H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Staff Turnover |
| Divisions: | School of Business > Master of Arts in Human Resource Management |
| Depositing User: | Caoimhe Ní Mhaicín |
| Date Deposited: | 13 Oct 2015 13:36 |
| Last Modified: | 13 Oct 2015 13:36 |
| URI: | https://norma.ncirl.ie/id/eprint/2070 |
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