Examine the Challenges and Strategies associated with managing a Global Workforce, including Cross-cultural Communication, Expatriate Management, and International Staffing

Raghuwanshi, Rajshree (2024) Examine the Challenges and Strategies associated with managing a Global Workforce, including Cross-cultural Communication, Expatriate Management, and International Staffing. Masters thesis, Dublin, National College of Ireland.

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Abstract

This study investigates the challenges faced by international organizations in managing a culturally diverse workforce, focusing on communication barriers, ethnocentrism, and cultural differences. Using a quantitative research methodology, a survey was conducted with a sample size of 100 participants, utilizing a combination of closed-ended questions and the Likert scale to gather data. The analysis was performed using SPSS, ensuring robust statistical evaluation.

Results indicate significant relationships between the independent variables—cross-cultural communication, ethnocentrism, and cultural differences—and the dependent variable, global workforce performance. Specifically, cross-cultural communication and cultural differences were found to positively impact the success of the global workforce, with significance values of 0.012 and 0.001, respectively. In contrast, ethnocentrism showed a negative impact with a coefficient of -0.369, yet it did not reach a statistically significant level.

These findings underscore the importance of effective cross-cultural communication and the management of cultural differences in enhancing organizational performance. The study suggests that addressing these factors can lead to better expatriate management and overall workforce effectiveness, providing a relevant model for future research in global workforce management.

Item Type:	Thesis (Masters)
Supervisors:	Name Email McCabe, Thomas UNSPECIFIED
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Diversity H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement H Social Sciences > HC Economic History and Conditions > Globalisation H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction
Divisions:	School of Business > Master of Science in Management
Depositing User:	Ciara O'Brien
Date Deposited:	12 Aug 2025 16:06
Last Modified:	12 Aug 2025 16:06
URI:	https://norma.ncirl.ie/id/eprint/8524

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