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An exploration of the factors that impact the intention of turnover of migrant employees to leave their jobs within the restaurant industry in Dublin

Perez Guerra, Jesica Scherezada (2024) An exploration of the factors that impact the intention of turnover of migrant employees to leave their jobs within the restaurant industry in Dublin. Masters thesis, Dublin, National College of Ireland.

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Abstract

Over the years, attempts have been made to identify the causes of employee turnover in organisations, yet employees leave for a variety of reasons. The literature attempts to cover the variety of factors that impact on turnover levels in organisations, however in a rapidly growing industry such as the restaurant industry these factors may be increasing. Furthermore, the literature has revealed gaps concerning migrant employees within the industry that make it more complex to fully understand the factors that influence migrant workers' intentions to leave their jobs.

This study aims to examine the impact on organisations of migrant workers' intentions to leave their jobs by understanding the challenges and needs faced by migrant workers in Ireland today. This study seeks to identify the main reasons that lead migrant employees to consider leaving their jobs and, through a qualitative approach and the use of semi-structured interviews, aims to understand the experiences, thoughts and beliefs of migrant employees in relation to the practices employed within the organisation.

Overall, this research has determined that job satisfaction, leadership, motivation and employee engagement are factors that influence migrant employees' intention to leave their organisations. The study addressed the concerns expressed by this population and offers recommendations that organisations might consider when employing migrant employees in order to reduce their turnover rates and improve organisational performance.

Item Type: Thesis (Masters)
Supervisors:
Name
Email
Batishshcheva, Maria
UNSPECIFIED
Subjects: D History General and Old World > DA Great Britain > Ireland > Dublin
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Hospitality Industry
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management
J Political Science > JV Colonies and colonization. Emigration and immigration. International migration > International Migration > Immigration
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Staff Turnover
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Ciara O'Brien
Date Deposited: 17 Jun 2025 12:26
Last Modified: 17 Jun 2025 12:26
URI: https://norma.ncirl.ie/id/eprint/7875

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