The relationship between organisational culture and turnover intentions in the Irish hospitality part-time workforce.

Melendez Acosta, Lizbethy (2024) The relationship between organisational culture and turnover intentions in the Irish hospitality part-time workforce. Masters thesis, Dublin, National College of Ireland.

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Abstract

This dissertation has investigated the relationship between organisational culture and turnover intentions among part-time employees in the Irish hospitality sector. Due to the significant importance of the hospitality sector in the Irish economy and the challenges it presents because of its high turnover, several studies have been related to this topic. Although several scholars mention that organisational culture is a key factor for the performance and perpetuity of organisations, no literature related to this variable could be found in the Irish context, therefore, the researcher relied on international research focused on different contexts and sectors to have a better understanding of the subject.

The research used the quantitative method, so to measure the predominant organisational culture in the hospitality sector the Organisational Culture Assessment Instrument (OCAI) was used, and to measure turnover intentions the turnover intentions scale (TIS-6) was used. A total of 107 participants were obtained based on a convenience sample, however only 88 samples could be used because they were considered valid for the study. Due to the number of validated samples, Spearman's non-probabilistic correlation analysis and linear regression analysis were used to measure the correlation of the variables.

The results showed that the dominant organisational culture is the Clan culture, followed by the hierarchical, market and adhocracy cultures. Likewise, Clan and Adhocracy cultures were found to have a negative impact on turnover intentions, unlike market and hierarchy cultures, which have a positive impact on turnover intentions.

These results should be taken with caution due to the limited literature found and the number of samples used for the study. However, it serves as a basis for future research that can improve it by eliminating or reducing the limitations found in this study or can replicate it to refute or confirm the results.

Item Type:	Thesis (Masters)
Supervisors:	Name Email Farrell, Lynn UNSPECIFIED
Subjects:	H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Hospitality Industry H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management D History General and Old World > DA Great Britain > Ireland H Social Sciences > HM Sociology > Organisational Behaviour > Organisational Culture H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Staff Turnover
Divisions:	School of Business > Master of Arts in Human Resource Management
Depositing User:	Ciara O'Brien
Date Deposited:	16 Jun 2025 13:46
Last Modified:	16 Jun 2025 13:46
URI:	https://norma.ncirl.ie/id/eprint/7866

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