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The different perceptions of flexible work arrangements between Millennials and Generation X at work

Dixon, Leah (2022) The different perceptions of flexible work arrangements between Millennials and Generation X at work. Masters thesis, Dublin, National College of Ireland.

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Abstract

Flexible work arrangements such as the freedom to choose working hours and location can influence an employee’s work-life balance. Additionally, these flexible working arrangements could enhance employee engagement, which in turn helps the organisation succeed. Given the significance of this subject, particularly in light of the working adjustments made during the Covid-19 pandemic, this study examines the different perceptions of flexible working arrangements across both Generation X and Millennials within the utilities industry. Along with the effect of workplace flexibility on employee engagement and work-life balance. The main themes explored throughout this research were flexible working, employee engagement, work-life balance and disparities in among generations. Whilst there has been previous research done on the topic of flexibility, to date there remains a gap in the literature in relation to the generational perceptions of flexible working within the utilities sector, in particular the water subsector where little to no research has been conducted on this topic. For the purposes of this study, a qualitative research technique was employed in the form of interviews with members of both cohorts (Generation X and Millennials) from a company within the utilities industry. The questions were formulated based on recent literature as well as the research objectives. The results of the interviews were analysed using a thematic approach in order to identify five common themes. The findings supported previous literature by showing that Generation X and Millennials have distinct perspectives on flexible work arrangements.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Clara Chan
Date Deposited: 17 Nov 2022 17:42
Last Modified: 17 Nov 2022 17:42
URI: https://norma.ncirl.ie/id/eprint/5863

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