What impact has remote work had on performance management, employee engagement levels, and social isolation for office workers during the pandemic from a manager’s perspective?

Beattie, Ellen (2022) What impact has remote work had on performance management, employee engagement levels, and social isolation for office workers during the pandemic from a manager’s perspective? Masters thesis, Dublin, National College of Ireland.

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Abstract

Background and Aim: Many organisations that work within an office have had an abrupt shift to remote working life due to the impact of the Covid 19 pandemic. The aim of this study is to explore the impact that remote work had on performance management, social isolation, and employee engagement for office workers during the pandemic from a managers perspective using a qualitative approach.

Method: Semi-structured interviews were carried out with three managers from an architectural company that worked remotely during the pandemic.

Results: A thematic analysis was carried out and three main themes were identified; (i) Employee well-being (ii) Performance management (iii) Employee engagement.

Conclusion: Participants were motivated by the array of supports available to them while working remotely within their organisation to help with employee well-being and employee engagement, however, the quality of these supports varied. An ongoing issue for remote workers is employees’ not knowing how to switch off from work which is often leading to employees’ becoming burnt out. Overall, the pandemic has caused many challenges and changes for remote workers which have in turn had a major impact on their performance, engagement, and well-being.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Covid-19; Impact; Remote Working; Performance Management, Engagement; Well-being
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction
Divisions:	School of Business > Master of Arts in Human Resource Management
Depositing User:	Clara Chan
Date Deposited:	15 Nov 2022 16:31
Last Modified:	15 Nov 2022 16:31
URI:	https://norma.ncirl.ie/id/eprint/5856

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