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Impact of flexible working arrangements on employee’s engagement and satisfaction: An exploratory study of employee age and gender

Botrel Vilela, Aline (2021) Impact of flexible working arrangements on employee’s engagement and satisfaction: An exploratory study of employee age and gender. Masters thesis, Dublin, National College of Ireland.

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Abstract

Flexible working arrangements, such as freedom to choose working hours and preference for uniform wear, can be determinants on employee engagement. These practices may also positively affect employees’ performance, which consequently contributes to organizations’ success. Considering the importance of this topic, especially in the context of the working changes during the Covid-19 pandemic, this study explores flexible working practices and their influence on employee’s engagement and satisfaction within the workplace, considering workers from different age groups and genders. The three main themes explored were flexible working hours, remote working, and flexibility on uniform wear. The data collection was based on a survey answered by 97 employees from a household appliance business in Brazil, and the analysis included descriptive statistics, data visualization and Chi-square tests or Fisher Exact tests (p≤0,05). The results of this study indicated that if effectively applied, flexible working practices can be highly beneficial to employee engagement and satisfaction and improve organizations’ outcomes. There were also insightful contributions regarding individuals from different age groups and gender expectations, and preferences regarding flexible working practices. Therefore, the findings of this study contribute to the research on flexible working arrangements, offering insights and recommendations to organizations.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Hours of Labour
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Clara Chan
Date Deposited: 12 Jan 2022 14:35
Last Modified: 12 Jan 2022 14:35
URI: https://norma.ncirl.ie/id/eprint/5278

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