Accessing the effectiveness of Employee Well-being Programmes in reducing Burnout among Healthcare Professionals in Enugu State, Nigeria

Iduh, Queen Ede (2025) Accessing the effectiveness of Employee Well-being Programmes in reducing Burnout among Healthcare Professionals in Enugu State, Nigeria. Masters thesis, Dublin, National College of Ireland.

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Abstract

Nigerian healthcare workers' burnout, a serious issue in Enugu, Nigeria, is driven by high workload and limited resources within a resource-constrained healthcare system. In this cross-sectional study, the relationships between participation in well-being programs, workload, perceived organizational support (POS), and burnout among 400 healthcare workers were explored using a Google Forms survey with a 100% response rate. Applying stepwise regression and descriptive statistics, the study addresses three objectives: (1) the influence of program participation on burnout, (2) the ability of POS to mediate program efficacy, and (3) the moderating influence of workload between the program-burnout links. The study used the aggregated Maslach Burnout Inventory score (0–30) as the continuous dependent variable. Findings indicate that participation in well-being programs, particularly those perceived to alleviate stress, significantly lower burnout, with quality and involvement greater than frequency. POS heavily influences the effectiveness of well-being programs through a strong interaction, emphasizing the importance of a positive organizational culture. Heavy workloads modestly lower the impact of well-being programs, with effects varying across facilities. The diverse sample (65.8% female, 56.7% private clinics, and 43.8% allied health workers) ensures high representativeness. The study conclude that well-being programs and POS are promising initiatives to decrease burnout, but workload pressures require additional measures. Such measures as the introduction of quality-oriented well-being initiatives, the enhancement of POS by means of staff recognition, and the decrease of workload by distributing some tasks to allied health workers are recommended. The study present novel insights on burnout mitigation in the Nigerian healthcare context, which can be applied to low-resource African environments. Although the study has shortcomings, including unmeasured contextual factors, the results can guide policymakers and healthcare leaders who want to improve the well-being of the workforce in Enugu and other regions.

Item Type:	Thesis (Masters)
Supervisors:	Name Email Ebenade, Kesiena UNSPECIFIED
Uncontrolled Keywords:	Burnout; Well-being Programs; Perceived Organizational Support; Workload; Healthcare Professionals; Stepwise Regression; Enugu; Nigeria
Subjects:	D History General and Old World > DT Africa R Medicine > Healthcare Industry H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction
Divisions:	School of Business (- 2025) > Masters of Science in Human Resource Management
Depositing User:	Ciara O'Brien
Date Deposited:	01 Dec 2025 16:08
Last Modified:	01 Dec 2025 16:08
URI:	https://norma.ncirl.ie/id/eprint/9005

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