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An Exploration of the Challenges Managers face while Attempting to Motivate Employees with Non-Financial Methods

Monaghan, Saoirse (2021) An Exploration of the Challenges Managers face while Attempting to Motivate Employees with Non-Financial Methods. Masters thesis, Dublin, National College of Ireland.

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Abstract

The primary aim of this research was to explore the challenges faced by managers when attempting to motivate employees with non-financial methods. Moreover, this research was conducted to gain an insight into the challenges employees face while working remotely and how managerial coaching can positively affect their motivation. To achieve this, a quantitative research method was applied. Survey responses were collected in order to develop findings and address the research question. Data from 116 relevant responses was analysed through pivot tables in Microsoft Excel. Findings highlighted that the four main challenges employees face whilst working remotely are “communication”, “social isolation”, “work-life balance” and “motivation”, with “communication” chosen as the most common challenge overall.

The results from the study also show that while nearly 90% of participants stated they are motivated to work because they get paid and 95% said they work so they can afford to live; 85% agreed that getting enjoyment from work and 83% confirmed that having an interesting job were also important motivators. Contrastingly, much fewer participants agreed that they work because they are requested to do it (26%), and less than half (44%) of employees stated they are motivated to work because they would feel guilty if tasks were not completed.

These findings add to current literature on the challenges faced by employees working from home and the impact those challenges can have on employee motivation. They also highlight the need for managers to regularly evaluate and acknowledge challenges faced by individuals as working environments change, in order to stimulate motivation, thus increasing job satisfaction, job performance and organizational success. The findings also highlight that while financial incentives are important, managers should be aware of the non-financial reasons that motivate employees so they can use those motivators when designing non-financial incentives for employees. Further research is needed in order to gain a deeper understanding from the perspective of both the employee and the manager.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Motivation; employee performance; remote working; managerial coaching
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Coaching
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Motivation
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management
Divisions: School of Business > Master of Science in Management
Depositing User: Clara Chan
Date Deposited: 15 Feb 2022 11:39
Last Modified: 15 Feb 2022 11:39
URI: https://norma.ncirl.ie/id/eprint/5440

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