Tools
Tools
Abdel Mohty, Mohamed (2025) Factors Influencing Employee Performance on Flexible Working for a Sales Function within an Organisation. Masters thesis, Dublin, National College of Ireland.
Preview |
PDF (Master of Business)
Download (1MB) | Preview |
Abstract
This research paper aims at identifying employee performance factors for a sales function within an organisation looking to adapt a flexible working model. With the rise of demand of flexible working during COVID 19, we have seen that some organisations have already started working on implementing this approach. However, some organisations believe it’s important but have yet to roll this model out to their employees. As the approach to flexible working has become a wide topic, several studies have attempted to measure the impact on flexible working within an organisation with limited studies on how flexible working effects a certain function within an organisation. This study uses a qualitative approach to identify employee performance factors needed within a sales function to help measure performance while adapting a flexible working model. Although the original plan was to conduct 10 interviews, participants availability was limited since interviews were done during quarter three which is considered summer vacation for the sales population. Findings suggest that employee satisfaction and wellness align with other definitions in different studies. However, factors within employee performance are different as managers suggest learning, coaching and sales rigor to be key performance indicators for employees looking to avail for a flexible working model. This study will act as a starting framework for academics who are looking to deep dive in identifying flexible working models for certain functions within an organisation.
| Item Type: | Thesis (Masters) |
|---|---|
| Supervisors: | Name Email Killian, Michelle UNSPECIFIED |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Hours of Labour > Flexible work arrangements H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Training and Development |
| Divisions: | School of Business (- 2025) > Master of Business Administration |
| Depositing User: | Tamara Malone |
| Date Deposited: | 08 Jan 2026 11:04 |
| Last Modified: | 08 Jan 2026 11:04 |
| URI: | https://norma.ncirl.ie/id/eprint/9067 |
Actions (login required)
 |
View Item |