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Understanding Key Challenges for People with Disabilities in Digital Accessibility in Ireland and Determining Effective Measurements for Improvement

Pal, Ruchi (2024) Understanding Key Challenges for People with Disabilities in Digital Accessibility in Ireland and Determining Effective Measurements for Improvement. Masters thesis, Dublin, National College of Ireland.

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Abstract

Aim and Objectives: This research focuses on determining the key barriers faced by people with disability in Ireland due to the inaccessibility of digital resources. Furthermore, the research aims at determining the role of assistive technologies in improving digital accessibility for people with disability, and effective strategies to enhance digital accessibility in Ireland. The research also focuses on determining the perspectives and practices of different stakeholders, which can help in improving digital accessibility in Ireland.

Research Justification: The number of internet users has tremendously increased globally, and people highly rely on digital products to carry out their day-to-day activities. However, due to the inaccessibility of digital products, people with disability are unable to carry out basic online activities and benefit from digital resources. Thus, the research focuses on bringing attention to the people with disability in Ireland and the challenges faced by them due to digital inaccessibility.

Methodology: The research is conducted using the interview method, and the data is collected from 7 stakeholders. Interview was conducted using online platform of communication (Zoom) after all the processes essential for the primary data collection, such as consent form and interview schedule information as per the participants accessibility. Semi-structured interview questionnaire was used within which open-ended questions were covered, to gain in-depth insight into research subject of digital disability.

Findings: The findings revealed that people with disability face several challenges due to digital inaccessibility. Due to digital inaccessibility, people with disability miss out on important information, which intensifies feelings of incompetency among them. Thus, there is a need to improve awareness and competency among web developers, designers, and content creators in Ireland to help them effectively add accessibility features to digital products and improve the user experience of people with disability.

Recommendations for Future Researchers: Future researchers are recommended to carry out a global context or cross-study based in two or three countries and conducts a study using the survey method to collect data from the wider population.

Item Type: Thesis (Masters)
Supervisors:
Name
Email
Hurley, David
UNSPECIFIED
Subjects: T Technology > T Technology (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Diversity
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Employment of People with Disabilities
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Equal Opportunity in Employment
D History General and Old World > DA Great Britain > Ireland
Divisions: School of Business > Master of Science in Management
Depositing User: Ciara O'Brien
Date Deposited: 07 Jun 2025 14:58
Last Modified: 07 Jun 2025 14:58
URI: https://norma.ncirl.ie/id/eprint/7819

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