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Puranwar, Madhura Umakant (2024) Critical evaluation of the impact of employee engagement practices on organisations performance: A quantitative evaluation of the banks in UK. Masters thesis, Dublin, National College of Ireland.
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Abstract
Aim\Purpose: Employee engagement is critical for success of an organisation as it provides inclusive feeling to employees and enhance their efficiency and productivity. In the same context, the aim of the research study is to analyse the impact of employee performance on organsiational performance: a case study within banking sector.
Methodology: In order to perform this, quantitative data from banks in the UK has been collected. 50 participants from the UK banks were recruited randomly to complete the survey. The collected data was analysed with the help of descriptive, predictive and inferential analysis.
Findings/Results: The findings of the research suggest that employee engagement is a critical element that helps banks operate with a high level of efficiency. The key elements that impact employee engagement level are opportunities to raise their voice in the bank, work-life balance, supportive leadership, training and development opportunities and recognizing the efforts of the employees.
Conclusion and Recommendations: Employee engagement plays a crucial role in improving the performance of the employees and provides positive results in the form of improving financial performance, customer satisfaction, innovation and creativity. It is recommended that management should support employees, leadership should acknowledge the efforts of employees and adequate training facilities should be provided to employees.
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