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Dooley, Brenda (2011) How Engaged Are The Engagers? An exploration into the engagement levels and engagement drivers of Managers in Ireland. Masters thesis, National College of Ireland.
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Abstract
The research dissertation explores the construct and concept of employee engagement from the perspective of managers in Ireland. In today ’s challenging economic environment managers are required to do more with less and to keep their staff motivated and engaged to achieve organisational objectives. This research focused of assessing managers’ engagement levels, after all, managers are also employees and this aspect seemed not to have been addressed in any of the currently available industry surveys.
The research study was undertaken across a range of public and private sector organisations and included a cross-section of front-line, middle and senior management. The research method employed was primarily quantitative with qualitative aspects and data was collated through an on-line questionnaire survey.
The research found that managers in Ireland are highly engaged, and much more so than their international counterparts. Findings show that public sector managers are more engaged than their colleagues in the private sector, but not to any significant extent. It also established that employee engagement is a current strategic business issue for Irish organisations and that there are a wide variety of factors affecting the engagement, motivation and commitment level of this occupational group.
Research into managers’ engagement levels has not been addressed before and therefore the findings contribute significantly to the body of knowledge on this area and should be of interest to top management in all sectors, HR practioners and academics.
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