A quantitative study on the impact working from home during the Covid-19 pandemic has had on the attitudes of financial service employees in Ireland

Byrne, David (2023) A quantitative study on the impact working from home during the Covid-19 pandemic has had on the attitudes of financial service employees in Ireland. Masters thesis, Dublin, National College of Ireland.

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Abstract

This dissertation examines the impact working from home during the pandemic has had on workers attitudes, with particular focus on commuting, colleague and family relationships and preferences on psychological well-being. Financial service employees based in Ireland are the target population for this study.

Previous research around this subject matter focused on the attitudes of workers before and during the pandemic which is discussed within the paper. The paper reports the results of a survey that was issued to Financial Service Union members on attitudes towards commuting, family and work relationships and psychological well-being as well as well as preferences relating to remote working. The results of the survey are measured against previous studies around this topic to determine if a prolonged period of WFH has caused a change in workers attitudes.

Prior to the Covid-19 pandemic, a small minority of financial service employee’s WFH (FSU, 2022). Remote working became compulsory for all ‘non-essential employees’ as stakeholders collaborated to ‘flatten the curve’ and ultimately stop the spread of the virus.

Essentially, the aim of this study is to assess current attitudes towards remote working and how perceptions might have changed after a mandatory period of remote working. Employees have already returned to the physical office in some shape or form (full-time/hybrid), now that Covid-19 no longer has the same epidemic profile as it once did.

Item Type:	Thesis (Masters)
Supervisors:	Name Email Hargreaves, April UNSPECIFIED
Subjects:	H Social Sciences > HG Finance > Financial Services H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Hours of Labour > Flexible work arrangements > Telecommuting
Divisions:	School of Business > Master of Science in Management
Depositing User:	Tamara Malone
Date Deposited:	22 Aug 2023 10:53
Last Modified:	22 Aug 2023 10:53
URI:	https://norma.ncirl.ie/id/eprint/6798

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