The Impact of Employee Engagement on Employee Turnover in the Clothing Retail Sector, An Examination of Role of Employee Engagement in Employee Intention to Stay in Leading Clothing Retail Store, Dublin, Republic of Ireland

Obobamidele, Fíona (2023) The Impact of Employee Engagement on Employee Turnover in the Clothing Retail Sector, An Examination of Role of Employee Engagement in Employee Intention to Stay in Leading Clothing Retail Store, Dublin, Republic of Ireland. Masters thesis, Dublin, National College of Ireland.

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Abstract

This study examines the impact employee engagement has on employee turnover in the retail clothing sector, examining the influence factors employee engagement has on an employee’s intention to stay or leave in a clothing retail store in Dublin. Employee engagement rerefers employees' positive mindset and attitudes towards their company, and organisations with high levels of employee engagement have increased employee retention. Employee turnover, specifically in the retail clothing industry, which is increasingly fast-paced and competitive, is a significant issue, on organizations in this industry finding it challenging to retain skilled and talented sales associates.

This study aims to examine employee engagement's impact on the turnover intentions of employees in a retail clothing company in Dublin. The analysis concluded that employee engagement significantly impacted employee turnover intentions for employees in the clothing retail company. Other significant factors, such as organizational support, management and perceived fair compensation were identified in the literature review, influence employees’ turnover intentions. When employees feel undervalued, their intentions to l eave the organization increase, and organizations risk losing skilled and informed employees, which can lead to an unsuccessful organization.

Primary data was collected using a questionnaire created using a quantitative and qualitative research method. This data was analysed using the Statistical Package for Social Sciences (SPSS). Data was collected using the Gallup Q12 survey, The work and wellbeing (UWES) survey and the three-item turnover intent survey. The relationship between variables was examined using scatter plots, Pearson correlation and multiple regression in order to analyse the relationship between independent and dependant variables. An analysis of the results found that there was a statistically significant correlation between employee engagement and employee turnover intentions, from participants in the questions. Other factors influencing employee turnover intentions were identified through open-ended questionnaire questions and the literature review. This suggests that organizations must be aware and invest in factors influencing employee engagement to decrease the rate of employee turnover.

Item Type:	Thesis (Masters)
Supervisors:	Name Email McFarlane, Bronwyn UNSPECIFIED
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Employee Retention H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Fashion Industry H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Retail Industry
Divisions:	School of Business > Master of Science in International Business
Depositing User:	Tamara Malone
Date Deposited:	21 Aug 2023 13:46
Last Modified:	21 Aug 2023 13:46
URI:	https://norma.ncirl.ie/id/eprint/6789

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