Student Experiences WFH: Recruitment, On-Boarding and WFH Organisational Support in Professional Services

Stanley, Karl (2022) Student Experiences WFH: Recruitment, On-Boarding and WFH Organisational Support in Professional Services. Masters thesis, Dublin, National College of Ireland.

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Abstract

This research study was conducted with the research aim of gaining insights of student employees WFH in professional services. The main research objectives included gaining insight into student WFH experiences of online recruitment, online on-boarding and WFH organisational support. Previous studies conducted on this area did not use the WFH student population involved in internships, graduate programs, and part/full-time workers. Other literature shows insight into employee experience WFH however, there is little literature on online recruitment, online on-boarding. There are a few studies conducted on WFH organisational support however, this is not held to just one sample population or specific sector.

After an extensive literature review, this study used a qualitative method to gather student employee interpretations and experiences of WFH. Semi-structured interviews were carried out via Microsoft Teams. This study gathered 12 participants (8 male, 5 female) from the professional services sector. All of which were students or graduates involved in full-time work or graduate programmes. These interviews were consented to be recorded and transcribed to allow the researcher to use thematic analysis to assess the data.

Upon analysing the findings, conclusions were drawn from the interviews. Commute was emphasised to be a key motivation for students to WFH. In contrast, student employees still preferred to be socialising with peers in-person to build relationships. These two findings were not a research objective but were an extremely frequent pattern in all 12 interviews. The research objectives were answered as online recruitment was found to be a relaxing informal experience, online on-boarding experience was less interactive and monotonous than in-person on-boarding. There was a high level of WFH organisational support for all 12 student employees working in professional services. Overall, this study was successful in answering the research question and its objectives while also introducing new key factors for student WFH employees in professional services.

Item Type:	Thesis (Masters)
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Recruitment
Divisions:	School of Business > Master of Arts in Human Resource Management
Depositing User:	Clara Chan
Date Deposited:	21 Nov 2022 17:26
Last Modified:	21 Nov 2022 17:26
URI:	https://norma.ncirl.ie/id/eprint/5917

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