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An Explorative Study of the Impact of a Diversity and Inclusion Strategy on the Organisational Culture within Financial Services

Fitzsimons, Beibhinn (2022) An Explorative Study of the Impact of a Diversity and Inclusion Strategy on the Organisational Culture within Financial Services. Masters thesis, Dublin, National College of Ireland.

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Abstract

This explanatory research study reviews the impact of an effective diversity and inclusion strategy on the organisational culture within the financial service industry. The focus will be on the impact of D&I on employee engagement, inclusivity, and the limitations of the strategy .The researcher reviewed literature available around D&I, organisational culture, employee engagement, employee voice, and D&I within financial services. The benefits, practice, and known limitations were also researched.

Following the research explored, the researcher conducted semi-structured interviews with employees within financial services to collect findings on D&I first-hand from the employees. The key findings on engagement, inclusivity and limitations were compared to the research explored and recommendations were made on changes that can be made to improve the D&I strategy in the future.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Diversity
H Social Sciences > HG Finance > Financial Services
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Organisational Behaviour > Organisational Culture
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Clara Chan
Date Deposited: 18 Nov 2022 09:07
Last Modified: 18 Nov 2022 09:07
URI: https://norma.ncirl.ie/id/eprint/5868

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