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The Importance of Diversity and Inclusion and its Impact on Talent Management Practices: Exploring the Perspectives of the Employees Working in Dublin’s Tech Industry

Romero, Honey (2021) The Importance of Diversity and Inclusion and its Impact on Talent Management Practices: Exploring the Perspectives of the Employees Working in Dublin’s Tech Industry. Masters thesis, Dublin, National College of Ireland.

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Abstract

Globalisation and demographic shifts have transformed the way organisations and society in general, perceived diversity and inclusion. The interconnected concepts of Diversity and Inclusion (D&I), play key roles in organisations across every industry. Diversity is all about the representation of an entity, while Inclusion is focused on creating an environment where people of various backgrounds, feel valued and integrated into an environment. Diversity and Inclusion is not just about creating policies, integrating various systems, or complying with legal requirements, but focusing on respecting and understanding the various needs and perspectives of employees, as well as recognising their full potential regardless of who they are or their capabilities. Creating a diverse and inclusive workplace environment, where equality is recognised, while support is provided, is beneficial to organisations as this empowers the workforce to perform better, become more innovative, and engaged in their roles, which will drive greater results.

The overall aim of this research is to explore the views of employees working in Dublin’s Technology Industry, towards the importance of Diversity and Inclusion and its impact on talent management in keeping employees engaged. A quantitative methodology approach was applied to this research study and a survey with 5-point Likert scale questions were distributed to the sample group. The data collected from the sample size of 59 respondents, who are full-time employees working in the tech industry in Dublin, was analysed in order to explore their views on the topic. The Kruskal-Wallis Test was used to analyse and test the hypotheses. The results of the hypotheses were retained and not rejected, which meant that there is a gap between employee perception of diversity and inclusion, versus, the organisation’s view of the topic. Therefore, when the results of these hypotheses were compared with the literature reviewed, it showed that there are currently gaps between the employees’ perception of diversity and inclusion, versus, the actual current organisational practices towards managing diversity and inclusion in the workplace.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Diversity
D History General and Old World > DA Great Britain > Ireland > Dublin
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > I.T. Industry
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Talent Management
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Clara Chan
Date Deposited: 06 Jan 2022 13:53
Last Modified: 06 Jan 2022 13:53
URI: https://norma.ncirl.ie/id/eprint/5267

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