A study of burnout, presenteeism and absenteeism in an IT firm in Ireland

Otero Fernández, Marta (2021) A study of burnout, presenteeism and absenteeism in an IT firm in Ireland. Masters thesis, Dublin, National College of Ireland.

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Abstract

The aim of this paper is to examine the association between burnout, absenteeism, and presenteeism in an Irish IT firm. Particularly, whether people who have a high level of absenteeism and presenteeism are more likely to experience burnout. Simultaneously, the impact of the Coronavirus pandemic on the absenteeism and presenteeism levels was considered for this research, as the research was conducted during the mandatory work from home period established by the government.

This study utilised a cross-sectional survey and a quantitative methodology. The survey was distributed using a snowball and convenience approach. The questionnaire obtained 192 responses from employees of the selected IT firm in Ireland, constituting males and females of a wide range of ages, with and without children, and from different business functions.

The results revealed that absences were more prevalent amongst employees with children during the Coronavirus pandemic. In addition, presenteeism during the pandemic has proven to be more prevalent amongst specific ethnicities and business functions. However, this study was not able to establish burnout as one of the main factors contributing to absenteeism and presenteeism before and during the pandemic.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Absenteeism; presenteeism; burnout; covid-19; coronavirus; technology sector; IT
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement D History General and Old World > DA Great Britain > Ireland H Social Sciences > HD Industries. Land use. Labor > Specific Industries > I.T. Industry H Social Sciences > HF Commerce > Industrial Psychology > Workplace Stress
Divisions:	School of Business > Master of Arts in Human Resource Management
Depositing User:	Clara Chan
Date Deposited:	06 Jan 2022 13:40
Last Modified:	06 Jan 2022 13:40
URI:	https://norma.ncirl.ie/id/eprint/5265

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