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Burke, Nicole (2019) An exploration of the impact of social media usage on job performance and the implementation of social media policies at work: A study within the food and beverage industry in rural west Clare. Masters thesis, Dublin, National College of Ireland.
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Abstract
This is a qualitative study where managers of multiple restaurants are interviewed in relation to their employees’ performance with regard given to technology usage and its impact. This study aims to determine the impact of the usage of social media in the workplace on job performance; if a social media policy exists and if so whether its implementation is considered beneficial. The study also explores if a policy is not existent what effect this and social media usage may have on job performance from a manager’s viewpoint. The study was conducted on quite a small sample size so future studies could focus primarily on one organisation or on a larger sample. The results from this research could encourage further exploration into how employees are using social media both positively and negatively at work and to help encourage improvement or development of policies in the workplace.
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