NORMA eResearch @NCI Library

Transitioning to the present workplace: When technology, Emotional Intelligence, satisfaction and motivation collide

Smith, Kristin (2020) Transitioning to the present workplace: When technology, Emotional Intelligence, satisfaction and motivation collide. Masters thesis, Dublin, National College of Ireland.

[img]
Preview
PDF (Master of Arts)
Download (785kB) | Preview

Abstract

There is a lot of debate surrounding technology and the global market. A lot of this discussion is set in futuristic narratives. Consequently, it is argued it is important not to overlook the present impacts of technology. This research investigates how attitudes towards technology (ATT) shape satisfaction and motivation in the workplace. Previous research highlights how Emotional Intelligence (EI), or the ability to understand and regulate one's emotions, support individuals navigating through sensitive situations. Thus, the research hypothesis there would be a relationship between ATT, EI, satisfaction and motivation in the workplace. Furthermore, it was hypothesised EI moderates the relationship between ATT, satisfaction and motivation. 100 participants took part in this study, completing questionnaires assessing their ATT, EI satisfaction and motivation in the workplace. The findings highlight correlations between: ATT & satisfaction, EI & motivation and satisfaction & motivation. However, it is important to note that while EI is not directly moderating the relationship between ATT, satisfaction and motivation, the relationship is not completely parallel. As the research found a connection between satisfaction and motivation in the workplace, thus when examining the whole research there is interdependence between ATT and EI. The findings highlight the importance of providing support for employees. Such as set up policies and initiatives to encourage both positive ATT and strengthen EI in the workplace.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Motivation
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Dan English
Date Deposited: 03 Feb 2021 17:15
Last Modified: 03 Feb 2021 17:15
URI: http://norma.ncirl.ie/id/eprint/4637

Actions (login required)

View Item View Item