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The Role of Diversity in Influencing Employee Engagement in Multinational Corporations in Nigeria

Idam, Chigozirim Angel (2020) The Role of Diversity in Influencing Employee Engagement in Multinational Corporations in Nigeria. Masters thesis, Dublin, National College of Ireland.

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Abstract

Diversity is an unending term that traces back to the emergence of man into the world. Humans, since inception, are known to be classified or fit into a certain group based on physical and nonphysical characteristics that they possess. These characteristics could be based on age, sex, gender, sexual orientation, culture, and more. These factors contribute and help to determine the way an individual acts, functions, and perceives things. Each individual possesses some attributes that are channelled towards engaging in work activities, from their relationship with others, to the environment, and their self-satisfaction. This study aims to understand the concept of diversity by exploring four aspects of diversity. It investigates attributes of employee engagement expected to be displayed, thereby, weighing the positive and negative influence of diversity on behavioural outcomes of employees in the workplace and offering recommendations on how to promote the positives. Diversity is a prominent phrase that is being welcomed in the workplace, therefore, discovering its impact on employee engagement would determine how it would better serve the organisation.

Analysis was carried out on employees in multinational organisations specialising in different industries in Nigeria. A total of 80 anonymous participants were selected from different organisational industries using sampling methods to determine the influence of diversity on employee engagement. Data was collated from secondary sources such as peer-reviewed journals and texts whilst primary data was accessed from questionnaires and interviews with participants. The findings reflect that diversity significantly influences employee engagement positively more than it does negatively although with high impact in some aspects more than others, and the constant involvement of talent management would increase employee engagement in MNCs in Nigeria. Further recommendations on how diversity can be used as a means of promoting employee engagement in multinational corporations are provided.

KEYWORDS; Diversity, Employees, Employee Engagement, Multinational Corporations (MNC), Management, Nigeria.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Industrial Sociology > Multiculturalism in the Workplace
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Dan English
Date Deposited: 01 Feb 2021 16:05
Last Modified: 01 Feb 2021 16:05
URI: http://norma.ncirl.ie/id/eprint/4601

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