NORMA eResearch @NCI Library

Exploratory analysis of the opinions of and perceptions of technology workers around extended digital learning

Favi, Barbara (2022) Exploratory analysis of the opinions of and perceptions of technology workers around extended digital learning. Masters thesis, Dublin, National College of Ireland.

[thumbnail of Master of Arts]
Preview
PDF (Master of Arts)
Download (6MB) | Preview

Abstract

In 2020, the Covid-19 pandemic compelled organisations to design and implement onboarding and development programmes that relied exclusively and extendedly on digital learning. Several organisations continued to experiment with hybrid learning models even after restrictions were lifted and this may lead, for some, to a permanent change in their learning design paradigm. While literature has started to examine the initial effects of this upheaval, little is known about how prolonged digital learning affected the experiences, motivation and needs of workers operating in the ever-accelerating present.

This exploratory study employed a qualitative approach and collected, through semi-structured interviews, the opinions and perceptions of technology workers in junior, senior, and middlemanagement roles who had acquired new skills or maintained them exclusively through prolonged digital learning during the pandemic. The thematic analysis of this data and the use of adult learning theory established emerging findings that suggest the need to formalise knowledge-sharing processes, structure on-the-job learning, and enhance leadership and management development within organisations to mitigate the effects of increased attrition on organisational learning.

Item Type: Thesis (Masters)
Subjects: L Education > LC Special aspects / Types of education > E-Learning
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > I.T. Industry
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Training and Development
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Clara Chan
Date Deposited: 18 Nov 2022 08:56
Last Modified: 18 Nov 2022 08:56
URI: https://norma.ncirl.ie/id/eprint/5867

Actions (login required)

View Item View Item