The impact of digital transformation in the recruiters’ role

Contreras Carrillo, Linda Margarita (2021) The impact of digital transformation in the recruiters’ role. Masters thesis, Dublin, National College of Ireland.

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Abstract

The recruitment field has been one of the most affected industries in the digital era. In recent years, recruitment professionals have faced monumental changes and challenges due to the implementation of technological tools in the recruitment process. It is well-established that today the most valuable asset for organisations is their workforce; hence, having a recruitment team capable of attracting, engaging and selecting highly talented candidates is critical to ensure high organisational performance. This study aims to determine how digital transformation has changed the role of recruiters. Specifically, it investigates how this transformation has been from recruiters’ perspectives, outlining the most significant changes, opportunities, and challenges.

The research methodology is a qualitative methodology using semi-structured interviews with ten recruitment professionals based in Mexico and Ireland. Participants were randomly selected and interviewed about their role in relation to digital transformation. Results were analysed using a thematic analysis of the main themes and sub-themes. The results showed that digital transformation notably transformed the role of the recruiters, making them more strategic, proactive and analytical. Furthermore, the results suggest that as technology continues to develop, the role of the recruiters will continue to change.

Item Type:	Thesis (Masters)
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Recruitment > E-Recruitment H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Recruitment
Divisions:	School of Business > Master of Arts in Human Resource Management
Depositing User:	Clara Chan
Date Deposited:	18 Jan 2022 17:30
Last Modified:	18 Jan 2022 17:30
URI:	https://norma.ncirl.ie/id/eprint/5302

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