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Simsirdag, Onat (2025) The Role of Diversity and Inclusion Programmes in enhancing Organisational Performance. Masters thesis, Dublin, National College of Ireland.
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Abstract
Inclusivity and diversity are critical in the modern-day business environment. Companies operating in different markets and employees are interested in establishing healthy and harmonious relationships in the workplace. Considering the integration of the modern economy and globalisation, modern organisations cannot ignore D&I programs even if they do not expand internationally. In the IT sector, the situation is even more critical, as the lack of staff, constantly changing technologies, and harsh competition force companies to fight for highly skilled labour. Employees are seeking better conditions that allow them to work and collaborate with others. This study focuses on D&I programs in IT companies by investigating the impact of these initiatives on organisational performance. The effect of inclusive programs on underlying aspects as communication, teamwork, motivation, retention, satisfaction, innovation, and creativity is also explored. This study used a mixed research design by applying a survey and a semi-structured interview as the means of data collection at the quantitative and qualitative phases, respectively. Statistical tools and thematic data analysis were used to analyse data. The findings showed that D&I programs are particularly impactful on organisational performance as well as the majority of the underlying processes. However, no impact of D&I initiatives on motivation and retention was observed. It is recommended to implement similar programs in the IT industry, as it can determine the company’s success, competitiveness, and overall outcomes.
| Item Type: | Thesis (Masters) |
|---|---|
| Supervisors: | Name Email -, - UNSPECIFIED |
| Uncontrolled Keywords: | D&I programs; organisational performance; inclusion |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Diversity H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Equal Opportunity in Employment H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management |
| Divisions: | School of Business (- 2025) > Master of Arts in Human Resource Management |
| Depositing User: | Ciara O'Brien |
| Date Deposited: | 09 Dec 2025 14:09 |
| Last Modified: | 09 Dec 2025 14:09 |
| URI: | https://norma.ncirl.ie/id/eprint/9022 |
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