NORMA eResearch @NCI Library

Gig employees’ experience: Exploring the well-being of location-based (male) gig workers

Erdenebat, Lkham-Osorjin (2024) Gig employees’ experience: Exploring the well-being of location-based (male) gig workers. Masters thesis, Dublin, National College of Ireland.

[thumbnail of Master of Arts]
Preview
PDF (Master of Arts)
Download (1MB) | Preview

Abstract

The gig economy has grown rapidly due to digitalization and unexpected events such as financial crises and the pandemic. After Covid-19, the number of gig workers increased to 435 million and the gig economy has been studied widely since that. The reason is due to the nature of the gig economy, which creates many advantages for the gig employees’ lives such as flexibility and work-life balance. However, the literature review shows that gig workers and their employers encounter multiple disadvantages regarding employees’ well-being. Well-being covers the health of physical, emotional and financial levels of people. Focusing on employees’ well-being creates employee engagement and retention and benefits a company through employees’ performance and productivity. Thus, many studies highlighted that holistic policies, regulations and strategies will encourage gig employment. On top of that, the Irish Supreme Court has announced a new regulation for gig workers meaning they should be treated as PAYE employees.

Considering this new decision, the researcher decided to explore gig employees’ well-being, identify if there are any employers’ initiatives towards gig employees’ well-being and study if gig employees’ well-being has changed since the Supreme Court’s decision. The researcher interviewed 10 male gig workers who work in location-based gig jobs as well as analyzed data using a quantitative approach. However, the result of the study showed that gig workers struggle with their present lives and have physical and emotional tiredness. Also, the gig employees do not receive any initiatives related to their well-being and the Court’s decision has not been introduced to the gig workers. Therefore, only 10% of the participants have heard about the decision and the interviewee who heard of the Supreme Court action said that he did not want to be treated as a PAYE employee due to tax concerns. Furthermore, the study recommends that further research include a diverse sample of gig workers across different types of gig workers and industries. Additionally, focusing on the Supreme Court’s decision and its implementation and legislative actions to create an inclusive environment for gig workers. The researcher would note the Supreme Court’s decision and its implementation will support gig workers in the Irish context and attract a potential talent pool to Ireland.

Item Type: Thesis (Masters)
Supervisors:
Name
Email
Maguire, Louise
UNSPECIFIED
Subjects: R Medicine > Diseases > Outbreaks of disease > Epidemics > COVID-19 Pandemic, 2020-
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work
R Medicine > RA Public aspects of medicine > RA790 Mental Health
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Ciara O'Brien
Date Deposited: 16 Jun 2025 10:51
Last Modified: 16 Jun 2025 10:51
URI: https://norma.ncirl.ie/id/eprint/7855

Actions (login required)

View Item View Item