Sharma, Kirti (2024) Navigating the Great Resignation: Understanding Contemporary Reward Preferences to Mitigate Employee Turnover in the Indian IT Industry. Masters thesis, Dublin, National College of Ireland.
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Abstract
The global work landscape has undergone significant disruptions due to the unprecedented challenges posed by the Covid-19 pandemic. The year 2021 witnessed a notable shift in employee attitudes, leading to a surge in mass resignations across both developing and developed nations. This phenomenon, known as the "Great Resignation," particularly impacted the Information Technology (IT) industry in emerging economies like India. Motivated by this pressing issue, this research aims to investigate the implications of current reward preferences on the escalating attrition rates within the Indian IT sector during the Great Resignation. Additionally, the study seeks to explore how a scientifically devised reward system can effectively address these preferences to mitigate employee turnover. By employing a mixed-method research approach encompassing qualitative and quantitative strategies, the study aims to unravel how employee reward preferences shape decision-making processes amidst organizational turmoil.
Through surveys conducted among 50 employees who departed from their organizations during this period and interviews with six managers to elucidate their reward strategies, the research uncovers critical insights into the factors shaping employee behaviour and choices during times of upheaval. The findings underscore the pivotal role of work-life balance, salary, non-monetary incentives, professional development opportunities, and recognition in determining employee retention or turnover. To attract and retain top talent, IT companies are urged to align employee preferences with organizational objectives through tailored reward strategies. Moreover, the study identifies trust and self-reliance as emerging factors contributing to turnover intentions, underscoring the significance of fostering a culture of empowerment and autonomy and highlighting the need for adaptive approaches to address evolving employee needs.
This research not only contributes valuable insights to the existing body of knowledge but also offers actionable insights and practical implications for human resource managers seeking to optimize their HR strategies and cultivate a resilient talent pool within their organizations. By bridging the gap between employee preferences and organizational goals, the study provides a roadmap for navigating the challenges of employee turnover and cultivating a culture of retention in a dynamic work setting.
Item Type: | Thesis (Masters) |
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Supervisors: | Name Email Cooper, Anne UNSPECIFIED |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Employee Retention H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management T Technology > T Technology (General) > Information Technology H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Reward Management |
Divisions: | School of Business > Master of Arts in Human Resource Management |
Depositing User: | Ciara O'Brien |
Date Deposited: | 30 May 2025 12:54 |
Last Modified: | 30 May 2025 12:54 |
URI: | https://norma.ncirl.ie/id/eprint/7710 |
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