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Manjusha, Abhirami (2024) Diversity and Inclusion: A comparative study of IBM (India) and Intel (Ireland). Masters thesis, Dublin, National College of Ireland.
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Abstract
In current severely evolving business world, diversity and inclusion are essential components of an effective organisational structure. This dissertation delves into the execution of specific initiatives and programmes, their impact on employee engagement, and the challenge of attaining organisational performance. The qualitative research study offers methods like employee semi-structured interviews. The comparison of diversity and inclusivity initiatives, their differences, how they affect employee engagement, and whether or not they improve organisational performance were the main research questions that needed to be addressed.
Several themes emerged from the analysis of the interview data with the help of theme coding: the choice and execution of effective initiatives and programmes, the impact of these initiatives on the specified performance level and employee engagement, as well as some potential opportunities and challenges for the future. To address the needs of diversity and inclusion, IBM and Intel, for example, have each defined, developed, implemented, and evaluated a number of important initiatives, including employee resource groups, diversity training, and targeted recruitment. As evidenced by the higher levels of commitment, motivation, and belonging, it has a positive effect. They could accomplish the performance at the same time by being innovative, improving their problem-solving skills, and trying to comprehend the demands of a wide range of clients.
However, issues like implicit prejudices, the need to build strong bonds with people from different cultural backgrounds, and the increased resistance to change force organisations to assess the suggested approaches. More cross-cultural training, marketing, effective leadership, and the technological tools that businesses already employ for talent management are among the other suggestions. Planning potential diversity and inclusion policies and identifying the most effective initiatives and programmes could both benefit from such research studies.
| Item Type: | Thesis (Masters) |
|---|---|
| Supervisors: | Name Email Doherty, Rachel UNSPECIFIED |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Diversity H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management |
| Divisions: | School of Business > Master of Arts in Human Resource Management |
| Depositing User: | Ciara O'Brien |
| Date Deposited: | 30 May 2025 10:54 |
| Last Modified: | 30 May 2025 10:54 |
| URI: | https://norma.ncirl.ie/id/eprint/7705 |
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