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How the Covid-19 pandemic impacted the motivations and attitudes of millennial employees working in the Irish technology Industry towards their employer

Nolan, Jack (2022) How the Covid-19 pandemic impacted the motivations and attitudes of millennial employees working in the Irish technology Industry towards their employer. Masters thesis, Dublin, National College of Ireland.

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Abstract

The COVID-19 pandemic caused record-breaking levels of attrition globally. Millennials represented the preponderance of this turnover, with the technology industry being one of the worst impacted by it overall. We aim to explore whether a relationship existed between the COVID-19 pandemic and the change in millennial motivations and attitudes toward their employers. Existing literature focuses on the pandemics impact on employee wellbeing as well as productivity while working remotely, while research on millennial motivation pre-COVID is ample as it is on engagement strategies for the technology industry. A gap in research exists, however, concerning the relationship between the COVID-19 pandemic and the increase in attrition of millennials in the technology industry, whether it influenced their work motivations or not. We ask the research question did the Covid-19 pandemic impact the motivations and attitudes of millennial employees working in the Irish technology Industry towards their employer?

We aim to explore whether the pandemic impacted the work-attitudes of millennials, to develop recommendations and increase retention among millennials post-COVID in the Irish technology industry. The findings of this paper propose that the inflated millennial attrition was an amalgamation of perceived micro-management, reward equity imbalance, a greatly increased workload and burnout all during a very buoyant Irish jobs market. In conclusion it is recommended that organisations prioritise remote management upskilling for people-managers, invest in performance management software as well as increasing recognition and development opportunities. Additional research may be conducted further from the pandemic to assess the long-term nature of the change in millennial employee motivations, also utilising larger participant groups for greater validity of data.

Item Type: Thesis (Masters)
Subjects: D History General and Old World > DA Great Britain > Ireland
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > I.T. Industry
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Motivation
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Clara Chan
Date Deposited: 21 Nov 2022 12:22
Last Modified: 21 Nov 2022 12:22
URI: https://norma.ncirl.ie/id/eprint/5900

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