Defining Promotion Management: An investigation into the neglected human behavioural and perceptive elements of managing employee selection and subsequent promotion

Kis, Levente (2022) Defining Promotion Management: An investigation into the neglected human behavioural and perceptive elements of managing employee selection and subsequent promotion. Masters thesis, Dublin, National College of Ireland.

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Abstract

Purpose:
Thorough investigations in the larger picture of promotion management has been sparse, with most authors explaining the term from an organisational perspective, and are ignoring the human behavioural element. The purpose of this paper is to highlight the possible impact that promotion management could have on employees, while also discussing how employee behaviour may impact the managerial process. It also assesses the steps managers take to select employees for promotion.

Methodology:
In total 5 people were interviewed, all from different companies, 1 participant through Microsoft Teams, 1 through an in-person interview and 3 through a questionnaire with identical questions to the interviews. All of the interviews were conducted over the space of around 2025 minutes and featured anywhere between 18-21 questions depending on the answers given. Questionnaires were constructed with 13 main questions and 4-5 sub-questions beneath some of the main questions.

Findings:
Everyone’s perception is different in terms of how they see managerial processes without substantial information. Participants all deemed themselves ‘deserving’ of a promotion both in times when they were not promoted and when they were promoted. Interesting perspectives given from both events as missed promotions were deemed to have been unfairly treated by management while the receiving of the promotion was deemed to have been fairly treated. It is also found that the reality in which employees are promoted is much more straightforward compared what theory believes is correct and that rank-order-tournaments rarely exist, if at all. Social constructs such as social tie-strength and impression management have rare cases where they are influential.

Value:
This paper establishes human behaviour as a key ingredient in promotion management. Organisations and more specifically managers must consider these factors when searching for the right employee(s) to promote. Often organisations should focus on managing the post promotion risks, such as demotivation in those that do not receive a promotion, by proper communication of information between managers and employees.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Management; Promotion; Employee selection; Communication, Motivation; Impression Management; Perspective
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Effective Communication H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Motivation
Divisions:	School of Business > Master of Arts in Human Resource Management
Depositing User:	Clara Chan
Date Deposited:	19 Nov 2022 11:52
Last Modified:	19 Nov 2022 11:52
URI:	https://norma.ncirl.ie/id/eprint/5885

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