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The Effect of Inclusive Leadership and Employee Loyalty: The Mediating Role of Employees’ Voice in First Marina Trust Limited, Nigeria

Ojukwu, Michael Chibueze (2021) The Effect of Inclusive Leadership and Employee Loyalty: The Mediating Role of Employees’ Voice in First Marina Trust Limited, Nigeria. Masters thesis, Dublin, National College of Ireland.

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Abstract

The organisation employees and their importance in determining emerging issues have continued to gain weight in both research and practice. Most especially the congruence between inclusive leadership and employees’ loyalty has gained tremendous attention in the literature over the years. However, attempts to balance these variables have paved the way for employees’ voice as an important factor for effective business management and inclusive leadership. On this note, this dissertation was conducted to examine the effect of inclusive leadership on employee loyalty while leveraging on employee voice as a mediating variable. It adopts the combination of the case study and survey research strategies of descriptive research to engage 149 employees of an investment bank in Nigeria called “First Marina Trust Limited” which ended up retrieving 79.2% response rate worth of quantitative data. The data were analysed using statistical tools such as descriptive statistic (e.g. frequency distribution, percentage counts, mean and standard deviations) for socio-demographics and research questions while Pearson correlation and multiple regression analyses were used for hypothesis testing. The findings of the study discovered that employees’ voice, inclusive leadership and employee’s loyalty are significantly related in First Marina Trust Limited. Therefore, the study recommends that organisations should endeavour to prioritise the importance of their employees while maintaining the flow of work relationship between the managers and their subordinates. Also, future studies are suggested to adopt qualitative means of data collection and analysis to identify new themes for theory building in the area of inclusive leadership, employees’ voice and loyalty.

Item Type: Thesis (Masters)
Subjects: D History General and Old World > DT Africa
H Social Sciences > HG Finance
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
H Social Sciences > HM Sociology > Leadership
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Leadership
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Clara Chan
Date Deposited: 27 Jan 2022 10:30
Last Modified: 27 Jan 2022 10:30
URI: https://norma.ncirl.ie/id/eprint/5341

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