An Exploration of Factors Influencing Staff turnover in Irish Nursing Homes (Nurses and Healthcare Assistants’ Point of View)

Mbyehuzya, Melgrace (2021) An Exploration of Factors Influencing Staff turnover in Irish Nursing Homes (Nurses and Healthcare Assistants’ Point of View). Masters thesis, Dublin, National College of Ireland.

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Abstract

This study explored the factors influencing turnover among healthcare workers in the nursing home sector, basing the study around nurses and Healthcare assistants (HCAs). The main objectives of the study were, to identify the main factors contributing to high turnover among this cohort, to identify the implications of turnover on employees and finally, explore the different turnover experience among nurse’s ad HCAs. Furthermore, the research aimed to recommend retention measure following the results obtained from the study.

The literature review covered the concepts of turnover, identifying involuntary ad voluntary forms of turnover. This study focused on factors leading to voluntary turnover among employees, pointing out several factors, these include Low pay, lack of career progression opportunities, management and employee relationship and the overall working conditions, to mention a few.

A Quantitative research was conducted, guided by the secondary data gathered through the literature review. The populations sample included employees from nursing homes across Dublin. The questionnaire designed was sent to almost 100 participants and the research gained 70 responses. The primary data gathered were processed and analysed using statistical package for social sciences (SPSS) and analysed using descriptive statistics and correlation analysis. The result from the study indicates that pay, management relationship, training and development, career progression opportunity and work-life balance were the main causes of turnover among nursing home employees. However, pay had the significant impact on turnover compared to the rest of the factors. Furthermore, career progression opportunities were seen to be available for nurses, while HCAs had less chances of growing their career within the nursing home sector. The study recommends that nursing home managers establish policies and retention strategies that taking into the consideration the importance of fair pay, building strong relationships with their employees through effective communication and providing support.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Employee Turnover; Nursing Homes; Job satisfaction
Subjects:	R Medicine > RT Nursing R Medicine > Healthcare Industry D History General and Old World > DA Great Britain > Ireland H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Staff Turnover
Divisions:	School of Business > Master of Arts in Human Resource Management
Depositing User:	Clara Chan
Date Deposited:	25 Jan 2022 18:55
Last Modified:	25 Jan 2022 18:55
URI:	https://norma.ncirl.ie/id/eprint/5329

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