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The Relationship between Reward Categories and Employee Performance in the Aviation Industry; A case of Arik Air Ltd.

Kwuluje, Emmanuel (2021) The Relationship between Reward Categories and Employee Performance in the Aviation Industry; A case of Arik Air Ltd. Masters thesis, Dublin, National College of Ireland.

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Abstract

Human nature values reward. Consequently, in organisational contexts rewards have become a potent managerial tool for stimulating employee’s motivation, performance, retention, commitment, and other positive work-related outcomes. The present study explored the relationships between reward categories and employee’s performance in a company in the Nigerian aviation industry, namely Arik Air Limited. The study used an online self-report survey consisting of four questionnaires to collect data about rewards and employee performance from 117 Arik Air employees. The research sought to determine what reward categories were currently available to Arik Air employees and whether these were significantly related to their performance. The hypotheses raised in the study were tested by observing mean responses to the questionnaires and conducting correlational analysis using the Statistical Package for Social Science (SPSS) software, version 27. Results indicated that while there were weak positive relationships between extrinsic, and intrinsic categories of rewards and performance, the relationships were not statistically significant. Contrary to expectations, mixed rewards were found to covary negatively with performance. However, this relationship was not significant and was very weak and close to zero. The findings from the study suggest the need for Arik Air to rethink its reward systems, and more comprehensively identify organisational drivers of employee performance as an important component of crafting an effective and impactful reward system. In addition, contextual variables such as negative motivators may assume additional dimensions of importance in enhancing the reward-performance link in developing economies that are enduring difficult economic conditions.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Aviation Industry
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Reward Management
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Clara Chan
Date Deposited: 24 Jan 2022 17:34
Last Modified: 24 Jan 2022 17:34
URI: https://norma.ncirl.ie/id/eprint/5322

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