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The impact of emotional intelligence on organizational performance and employee commitment (case study of Dangote Sugar Company)

Onuegbu, Chris (2021) The impact of emotional intelligence on organizational performance and employee commitment (case study of Dangote Sugar Company). Masters thesis, Dublin, National College of Ireland.

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Abstract

This study examined the impact of emotional intelligence on employee commitment using Dangote Sugar Company in Nigeria. A total of 350 respondents were randomly selected from the staff of the company using convenience sampling techniques. Four measures of emotional intelligence were used to capture emotional intelligence. The study employed both Pearson product moment and Analysis of Variance (ANOVA) estimation techniques. Findings from the study revealed that emotional intelligence is a good predictor of employee commitment in Dangote Sugar Company. Also, there exists a strong positive and significant relationship between emotional intelligence measures (self-emotion appraisal, others emotion appraisal, regulation of emotion and use of emotion) with employee commitment. The study recommended that workers should be treated fairly and management should consider the emotions of their employees if they will get the best from them and in turn boost the performance of the organization.

Item Type: Thesis (Masters)
Subjects: D History General and Old World > DT Africa
B Philosophy. Psychology. Religion > Psychology > Emotional Intelligence
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management
Divisions: School of Business > Master of Science in International Business
Depositing User: Clara Chan
Date Deposited: 28 Feb 2022 12:50
Last Modified: 28 Feb 2022 13:04
URI: http://norma.ncirl.ie/id/eprint/5503

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