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An exploratory study to investigate the effects transformational change has on EE within PTSB

Fitzsimons, Niamh (2021) An exploratory study to investigate the effects transformational change has on EE within PTSB. Masters thesis, Dublin, National College of Ireland.

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Abstract

This exploratory research reviews the implications change management has on PTSB colleagues. The researcher will review the literature available to determine why organisations change. The relationship between employee engagement and change management has been studied however there is gap here to deepen the insights of the effect that change has on commitment and trust towards the organisation. The researcher identified some key highlights within the literature including the correlation between commitment, trust and employee engagement.

The researcher conducted eight semi structured interviews with participants across PTSB. The semi structured interviewed allowed the researcher gain trust and build rapport for a rich discussion around change and EE. The comparable and valuable views each participant shared, concluded key findings that allows PTSB to further review there change process for future endeavours.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HG Finance > Banking
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
H Social Sciences > HG Finance > Financial Services
H Social Sciences > HD Industries. Land use. Labor > Organisational Change
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Clara Chan
Date Deposited: 21 Jan 2022 14:43
Last Modified: 21 Jan 2022 14:43
URI: http://norma.ncirl.ie/id/eprint/5310

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