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O’Reilly, Sinéad (2022) An Examination of the Digital Transformation of Human Resources post Covid-19. Masters thesis, Dublin, National College of Ireland.
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Abstract
The benefits of digital advancement are well documented but there is a significant research gap into understanding how digital technology impacts the HR function, leaving substantial opportunity for research to be undertaken (Chytiri, 2019). The focus of this research is ‘How has Covid-19 reshaped and redesigned HRM and employee relationships through digitalisation?’
This paper proposes to examine how the adaptation of technology has enabled people to work from home. This research will engage with HR professionals who have experience working from home in office-based businesses because of Covid-19 and necessitating a need for the use of technology to fulfil their role. This paper will examine the advantages and disadvantages of using technology, with an emphasis on participant’s interaction with employees in their business during their working day. Digital HR has several shortcomings that are not well understood or documented, and this research will attempt to identify these issues. This paper was researched through the methodology of the interpretivist paradigm. This means allowing the research inform the analysis of the research question and forming the conclusions based on personal reflection of the data.
According to a study by KPMG, to remain effective the HR function needs to be modernized with businesses needing to provide the best experience to their employees. This research paper will address the impact digital technology will have on the HR function in comparison to the traditional function.
According to Golden and Geisler, (2007) Work-related performance and work-life balance are two areas that have been professionally researched independently, however, little research has been undertaken on these areas collectively. The introduction of the right to disconnect legislation in Ireland means there has never been a better time to undertake research related to this area.
This study conducts seven interviews to explore the experience and knowledge of professionals who have practised or had to work in HR during the Covid-19 pandemic. The findings of this paper suggest that a review of HR functions is needed as Covid -19 has illustrated that the relationship between HR and employees requires new dynamic as working from home becomes more predominate in today’s world.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Effective Communication H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management |
| Divisions: | School of Business > Master of Arts in Human Resource Management |
| Depositing User: | Clara Chan |
| Date Deposited: | 21 Nov 2022 12:43 |
| Last Modified: | 21 Nov 2022 12:43 |
| URI: | https://norma.ncirl.ie/id/eprint/5902 |
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