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Trust In Virtual Teams: An Irish Post-Pandemic Exploratory Study

Dennany, Vincent (2022) Trust In Virtual Teams: An Irish Post-Pandemic Exploratory Study. Masters thesis, Dublin, National College of Ireland.

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Abstract

The COVID-19 pandemic has led to rapid organisational change in businesses across the globe. Following nationwide restrictions, many organisations adopted a remote working approach to allow business operations continue. This was, for most, unplanned, at speed, and applied to employees often unfamiliar with working within virtual teams.

When considering the academic literature on this subject, trust is considered a key factor in the virtual team’s success. However, most of the existing literature makes assumptions regarding virtual team operations which predate the COVID-19 pandemic and therefore may be less applicable. These are largely based around cultural, temporal, and linguistic issues, which negatively impact the development and maintenance of trust within a team. This study will instead look at the specific challenges more relevant to virtual teams established during the pandemic.

The findings presented will reflect both the latest academic research on the subject, and a quantitative study analysing the results from surveys with team leaders of relevant virtual teams. The results will expand our understanding of a relatively new research area, allowing the management of organisations that utilise virtual teams to lead effectively and improve the team’s likelihood of success.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Management of Change
D History General and Old World > DA Great Britain > Ireland
H Social Sciences > HD Industries. Land use. Labor > Organisational Change
Divisions: School of Business > Master of Business Administration
Depositing User: Clara Chan
Date Deposited: 05 Oct 2022 12:13
Last Modified: 05 Oct 2022 12:13
URI: https://norma.ncirl.ie/id/eprint/5802

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