The Act of Effective Communication in IT Multinational Projects

Swe, Hnin Thet (2018) The Act of Effective Communication in IT Multinational Projects. Masters thesis, Dublin, National College of Ireland.

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Abstract

The purpose of this study is to investigate the barriers and challenges to effective communication within IT project teams in multinational organizations. Effective communication within IT project teams is a key pillar to project success. A lack of proper communication would hinder the achievement of project outcomes. Current communication practices adopted by team members will be explored and analysed extensively. Barriers to effective communication will be determined and consequent strategies to adopt, to improve communication among project team members, will be defined. However, IT projects performances are still heavily affected by poor communication, due to the lack of adoption of effective communication practices. Failure to give enough importance to these practices contributes to compromising the expected outcome of an IT project. The research will analyse several factors affecting the communication process in IT projects. It will focus on the best practices project managers should adopt, such as delivering high-quality communication and providing clear direction about the realization of project objectives. This study wants to identify strategies for the adoption of effective communication practices among team members.

This study will adopt a qualitative multiple case study approach, by focusing on five IT multinational organizations. Five project managers will be interviewed using interview schedules to generate data for the study. This study will seek to find answers to questions about current communication practices among project team members, determine the barriers and challenges to effective communication, and determine the strategies that can promote the adoption of effective communication practices among project team members.

Item Type:	Thesis (Masters)
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Effective Communication T Technology > T Technology (General) > Information Technology H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Multinational Industries
Divisions:	School of Business > Master of Business Administration
Depositing User:	Caoimhe Ní Mhaicín
Date Deposited:	30 Oct 2018 12:46
Last Modified:	30 Oct 2018 12:46
URI:	https://norma.ncirl.ie/id/eprint/3354

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