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Lin, Ting-Hsuan (2024) Navigating Cross-Cultural Dynamics: Exploring the Impact of Taiwanese Working Holiday Makers on Human Resource Management in the Irish Hospitality Industry. Masters thesis, Dublin, National College of Ireland.
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Abstract
It is an in-depth study of the experiences and difficulties encountered by Taiwanese nationals on working holiday programmes in Ireland, with particular emphasis on those within the hospitality sector. This also illustrates the popularity among young people of international work experiences through programmes that are a legal way for them to explore other languages and customs. These findings echo the review of literature, where was associated with enhanced cultural experience and personal development.
The research also explores the ideas of diversity and inclusion, underlining their importance in building innovative, collaborative and productive environments. The article highlights the advantages of having a diverse team, from better problem-solving and creativity to an improved organisational reputation and employee morale. It covers issues such as how to get beyond token inclusion, the effects of unconscious bias and what happens when conflict ensues.
This interviews explores how Taiwanese working holiday makers work in Irish demographics, their work experience and cultural issues emerging by migrant worker, also the resources provided at workplace. The results of the study showed that these workers, who work in their majority in four-stars hotels located for most part it Dublin experience important difficulties of cultural adjustment. But nevertheless, they have done good for the organisation in terms of diversity into their culture and creating better guest experience.
Ultimately, the findings speak to the importance of managing workplace cultural diversity in order for every ones voice and value is heard; structural supports such as intercultural competency training, open communication strategies or inclusive leadership are more important than ever. This includes further empirical research in order to understand how working holiday makers are integrated and whether they do have any long-term impacts on other organisational practices.
| Item Type: | Thesis (Masters) |
|---|---|
| Supervisors: | Name Email -, Maria UNSPECIFIED |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Diversity H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Hospitality Industry H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management D History General and Old World > DA Great Britain > Ireland |
| Divisions: | School of Business > Master of Arts in Human Resource Management |
| Depositing User: | Ciara O'Brien |
| Date Deposited: | 16 Jun 2025 11:48 |
| Last Modified: | 16 Jun 2025 11:48 |
| URI: | https://norma.ncirl.ie/id/eprint/7863 |
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