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Employees in Global Technology Companies during COVID-19 Pandemic: Factors Influenced their Sense of Belonging and Attrition

Elhajj, Suzan (2022) Employees in Global Technology Companies during COVID-19 Pandemic: Factors Influenced their Sense of Belonging and Attrition. Masters thesis, Dublin, National College of Ireland.

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This research study investigates the factors influencing employees' sense of belonging and attrition in global technology companies. Due to the pandemic of COVID-19 and its effect on these choices, the research study will explore what global technology companies need to examine and consider changing to retain employees and maintain productivity. Heraclitus said, "The only constant thing in life is change," Because of the COVID-19 pandemic, the world is changing, and companies need to get their strategies to adapt to this change. The research study is conducted using the mixed-research method, which is gathering responses to a set of questions in a questionnaire that was distributed to one hundred and fifty-three (153) participants from various locations in regions of the AMER: Americas, EMEA: Europe, Middle East, Africa, and APAC: Asia-Pacific and analyze the data received on this question. Followed by conducting one-on-one sessions with fifteen (15) participants to study the research questions from a qualitative perspective. The analysis results will be shared, along with a conclusion and recommendations. The research study resulted in accepting the hypothesis that says Employment working situation options, programs, and benefits available from employers do Impact employees' sense of belonging feeling and attrition. Employees feel they belong to their employer if their employer has Great benefits programs, Diversity, Inclusion, and belonging programs, and they are paid well, they’re likely to stay with their employers for the next 5 years if they’re paid well, have career development opportunities, and the company is performing well Financially, on top of that they have Job Security. This research study discusses these factors and what companies can focus on to retain employees and enhance their Sense of belonging but also increase their level of happiness as it was found one of the results that there is a correlation between the sense of belonging and happiness in the workplace.

Item Type: Thesis (Masters)
Cooper, Anne
Uncontrolled Keywords: belonging; diversity; inclusion; culture; employee attrition; global technology companies
Subjects: H Social Sciences > HD Industries. Land use. Labor > Specific Industries > I.T. Industry
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction
Divisions: School of Business > Master of Science in International Business
Depositing User: Tamara Malone
Date Deposited: 20 Mar 2023 11:41
Last Modified: 20 Mar 2023 11:41

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