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The Impact of Flexible Working Arrangements on Employee Job Satisfaction in the Irish Retail Sector

Ajayi-Balogun, Mariam Adenike (2022) The Impact of Flexible Working Arrangements on Employee Job Satisfaction in the Irish Retail Sector. Masters thesis, Dublin, National College of Ireland.

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Abstract

Flexible working arrangements are an increasingly common company practice in today's workplace. Employee satisfaction is just one of the outcomes that it has been shown to have a positive impact on.

This study examines flexible working arrangements and employee job satisfaction. These two concepts have been explored jointly in numerous studies across a wide range of sectors and countries. However, the focus of this study is to examine flexible working arrangements and employee job satisfaction specifically in the Irish retail sector.

The purpose of this study is to determine whether flexible working arrangements have a statistically significant impact on employee job satisfaction in the Irish retail sector. The research objectives seek to assess this impact, understand employee job satisfaction in the Irish retail sector and also investigate gender differences in various categories of flexible working arrangements.

A quantitative research method was undertaken for this study. A sample of 83 participants from various retail companies participated in self-administered online questionnaires. SPSS was used to analyse the data from these questionnaires.

The results from the independent samples t-test revealed there was a statistically significant difference in the mean employee job satisfaction scores for employees that currently have flexible working arrangements and employees without flexible working arrangements. Furthermore, the results of the ANOVA showed there was no statistically significant interaction between gender and the types of flexible working arrangements on mean employee job satisfaction scores. It was also revealed that there was no statistically significant main effect for gender and types of flexible working arrangements, respectively.

The research concludes that flexible working arrangements have a statistically significant impact on employee job satisfaction in the Irish retail sector and that gender differences and the types of flexible working arrangements used by retail employees have no impact on their job satisfaction.

The findings of this study contribute to the existing literature on flexible working arrangements and job satisfaction while providing insights and recommendations to Irish retail employees and organisations.

Item Type: Thesis (Masters)
Supervisors:
Name
Email
Farrell, Lynn
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Hours of Labour > Flexible work arrangements
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Retail Industry
Divisions: School of Business > Master of Science in International Business
Depositing User: Tamara Malone
Date Deposited: 20 Mar 2023 09:53
Last Modified: 22 Mar 2023 12:46
URI: https://norma.ncirl.ie/id/eprint/6355

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