An Exploratory Study on the Perception of Job Satisfaction and Its Impacts on Healthcare Workers in Ireland

Hinmikaiye, Esther Funmilayo (2021) An Exploratory Study on the Perception of Job Satisfaction and Its Impacts on Healthcare Workers in Ireland. Masters thesis, Dublin, National College of Ireland.

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Abstract

The quality of life and the wellbeing of health care workers has become an intriguing and inevitable topic in the health sector today. Job satisfaction is known to be a perception that captures and defines what employees expect and what they get. This study explores job satisfaction and its impact on the health workers and patients in their care. Previous studies were reviewed preliminary to understand the issues in the research both theoretically and practically giving the researcher themes to use and a direction for the research process. Furthermore, the researcher sought to fill the gap in literature on the perception of job satisfaction and the factors that constitute job satisfaction to the Irish health labour force.

Accordingly, the study aimed at examining how job satisfaction is perceived, its impact on wellbeing, patient care and commitment and identifying the factors that influence job satisfaction. This defined the approaches used in the study. A qualitative approach was utilised through semi-structured interviews, ten (10) participants were interviewed, ranging from different categories of healthcare sector, all of whom were actively working under the governmental health agency (HSE). This was done to have an in-depth understanding of the topic and have a range of responses from different classes of workers. Interviews were recorded via Microsoft theme and thereafter transcribed. Thematic analysis was used to analyse the primary information obtained and categorised in five (5) themes which were analysed and critically discussed to suit the research objectives and literatures reviewed. Conclusions and recommendations were drawn for further research and implications for changes. In summary the research was able to answer the research question that Job satisfaction is perceived both individually and generally based on surrounding factors, and its impact could either be positive or negative.

Item Type:	Thesis (Masters)
Subjects:	R Medicine > Healthcare Industry D History General and Old World > DA Great Britain > Ireland H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction
Divisions:	School of Business > Master of Arts in Human Resource Management
Depositing User:	Clara Chan
Date Deposited:	16 Dec 2021 15:11
Last Modified:	16 Dec 2021 15:11
URI:	https://norma.ncirl.ie/id/eprint/5251

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