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Comparing Levels of Job Stress and Job Satisfaction Between Contrasting Job-types

Quigley, Faye (2020) Comparing Levels of Job Stress and Job Satisfaction Between Contrasting Job-types. Undergraduate thesis, Dublin, National College of Ireland.

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The purpose of this study was to examine the impact that profession and job satisfaction has on stress between two different professions (pilot vs retail) and to see if there was a difference in job satisfaction between the two professions (pilots vs retail). 93 participants partook in this study (Males: n = 46; Females: n = 45; Prefer not to say: n = 2). The following two questionnaires were administered: The ‘General Work Stress Scale’ (de,Bruin,2005), This helped to measure how stressed an individual felt about his or her work. The second questionnaire was the ‘Job Satisfaction Survey’ this was used to evaluate nine dimensions of job satisfaction which include Pay, Promotion, Supervision, Fringe Benefits, Contingent Rewards, Operating Procedures, Co-workers, Nature of Work and Communication.(Spector,1994). The findings in this study suggest there is no differences between the two groups (Pilot vs Retail) on the outcome of stress. However, there was a significant main effect for job satisfaction meaning certain job satisfaction variables had an impact on stress. There was also no difference in job satisfaction between pilots and retail workers. Results suggest indicate there needs to be further studies which may want to address different job type on the outcome of stress. Findings from this study indicate the different job satisfaction variables such as pay and promotion which can impact stress negatively. Study implications and future studies are discussed.

Item Type: Thesis (Undergraduate)
Subjects: H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction
B Philosophy. Psychology. Religion > Psychology > Stress (Psychology)
Divisions: School of Business > BA (Honours) in Psychology
Depositing User: Mr Kevin Loughran
Date Deposited: 28 May 2021 09:34
Last Modified: 28 May 2021 09:34

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