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The Effects of Managing a Culturally Diverse Organization

Ramirez, Evelyn (2021) The Effects of Managing a Culturally Diverse Organization. Masters thesis, Dublin, National College of Ireland.

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Abstract

The aim of this study is to investigate how cultural diversity is currently addressed in businesses and organizations, and to examine the impact this has on them. The project was tested with people from one small and medium-sized businesses in Ireland and one global business based in the United States, in which a case study was created for each business and organization, and then compared between each other. The international Model of Cultural of Cultural Diversity was chosen as the theoretical context to base the work on, since it investigated multiculturalism in workplaces as well as its pros and cons.

An interpretive research perspective is examined in this study. This is a qualitative investigation with a descriptive research and several case studies method. Interviews and written questionnaires were used to collect qualitative data, the relevant results were subdivided in the following categories: organizational effectiveness, individual outcomes, and climate, based on the model employed. The methods applied for data analysis were codification and pattern correlation. The main limitations were the impossibility of meeting the interviewees in person, and having to use videocalls instead, as well as limited access to more people in the organizations which resulted into relying on only a one or two people for understanding the sentiment of a whole organization, due to the Covid-19 pandemic. However, the data examination shows that cultural diversity has good effects in general.

Regarding businesses and organizations, the investigation adds to a better understanding of diversity in the workplace and how critical is it to recognize the advantages and disadvantages of multiculturalism, to effectively manage it.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Diversity
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Industrial Sociology > Multiculturalism in the Workplace
Divisions: School of Business > Master of Science in Entrepreneurship
Depositing User: Clara Chan
Date Deposited: 09 Feb 2022 11:46
Last Modified: 09 Feb 2022 11:46
URI: http://norma.ncirl.ie/id/eprint/5403

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