NORMA eResearch @NCI Library

What are the main employee engagement challenges faced by a large multi-national organisation in the Food and Beverage Industry in Ireland?

Brennan, Shauna (2020) What are the main employee engagement challenges faced by a large multi-national organisation in the Food and Beverage Industry in Ireland? Masters thesis, Dublin, National College of Ireland.

[img]
Preview
PDF (Master of Arts)
Download (2MB) | Preview

Abstract

Employee engagement is a widely known concept in the fields of management and human resources. There is no one definition for employee engagement, the most common definitions however are; (i) that it is the commitment employees show to an organisation and its goals, both intellectually and emotionally or, (ii) the level of discretionary effort employees are willing to give to their jobs.
The concept was developed thirty years ago by William A. Kahn and has evolved since to align with the modern working world. Many studies have been carried out on employee engagement and have proven that there are clear links between employee engagement and increased employee productivity, commitment to the organisation, customer satisfaction, competitive advantage and business profitability. Since these benefits have become widely understood, employee engagement has featured heavily on the agenda of Human Resources and Senior Leaders across the globe, with many introducing employee engagement strategies and applying employee engagement measurement tools.
This research aims to add to the existing literature by analysing the employee engagement challenges faced by the Food and Beverage Industry in Ireland and by identifying whether the gender, age, length of service, job level or work function variables have an impact on employee engagement levels.
Through qualitative analysis in the form of an employee engagement survey, the research identified that the key employee engagement challenges faced were those around (i) talent management, (ii) reward and recognition and (iii) career development and opportunities. The research also found that gender does not have an impact on employee engagement, but age, length or service, job level and work function do.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Dan English
Date Deposited: 01 Feb 2021 11:46
Last Modified: 01 Feb 2021 11:46
URI: http://norma.ncirl.ie/id/eprint/4585

Actions (login required)

View Item View Item