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Vizbara, Rolandas (2017) Sales Support Platform: Technical Report. Undergraduate thesis, Dublin, National College of Ireland.
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Abstract
“Alert Packaging Ltd” (Alert) (company I work), I monitor a great deal of activities in order to make them more efficient and one of those activities is sales support. In 11 year that I work in Alert there were implemented countless changes and various improvements, some of them worked some of them not that much. One thing never changed, Sales personnel always needed to be in the building or on the phone with sales support in order to have information about their orders. Alert is a small company, about 50 people. There are 7 sales people and 1 person in sales support. Alert has 130 active customers, who are looking for same information as sales executives. Purpose of this project is to provide tools for Sales team so they could carry out the tasks that bring value to the company
Project scope is to develop Sales Support Platform (SSP), which will be web base and will provide access to Sales personnel and customers, who will be able access their relevant information. That information will be customized per User requirements and it will be live. Because it will be web base Customers and Sales team will be able access information from their mobile phones as well as their laptops, PC’s or even tables.
The core code of the project is PHP and HTML, it supports vast variety other technologies that will be use in this project. Bootstrap – enhance user friendly environment and usability. Ajax – better interactivity, easier and faster navigation and compatibility. MySQL – connecting to DB. JavaScript and Excel VBA script – create various functions like search, print PDF and so on. Google Maps API and Bing Maps API to obtain customers location, display the map and directions. Python – automation of processes. XML – data conversion for the next process.
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