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O'Grady, Robert (2012) Technical Report: Serv-Otel. Undergraduate thesis, National College of Ireland.
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Abstract
2012 is a very different place to 20, 15, 10, even 5 years ago…. Why? The power of and the innovation with which the Internet is being used, is at the heart of the new world we live in. Social Networking has become a way of life; mobile phones are in every pocket. It is with this in mind that ‘Serv-Otel’ is being developed, to bring the power of the Internet, social networking and mobile phone technology together to enhance a residents hotel stay.
Exploiting the gap between other industries and the hotel industry in terms of Internet innovation, ‘Serv-Otel’ allows a hotel resident to have access to all the key elements of the hotel on their mobile phone as opposed to in-room documents, having to speak to someone on the telephone or having to physically visit a location within the hotel for further information.
Achieved using technologies such as Xcode, Cocoa Touch, a web server and JSon the user will be able to access various information, from TV channel listings to the latest restaurant menus or perform certain functions such as accessing ‘live’ account information or looking for a running partner using the ‘in-hotel’ social network function. It allows hotel residents to be put in touch with one another and sharing each other’s experiences of their stay.
This mobile application truly has the potential to revolutionise the hotel industry. This technical report will detail the components that will allow this application to work effectively.
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