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Effect of Mobile Money Operators on Financial Inclusion of Small and Medium Enterprises in Nigeria

Adebisi, Akeem Kehinde (2022) Effect of Mobile Money Operators on Financial Inclusion of Small and Medium Enterprises in Nigeria. Masters thesis, Dublin, National College of Ireland.

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Financial inclusion is becoming increasingly important to authorities throughout the world. Small and medium-sized enterprise (SME) financial inclusion, in particular, lies at the heart of many nations' economic diversification and growth issues. However, given the murky nature of the business environment in Nigeria and the general overview of the Nigerian economy, mobile money operators are required to be responsive to the volatility of the global economic climate into their investment decision process, which frequently has a significant impact on the domestic economy. The purpose of this article is to investigate the influence of mobile money operators on the financial inclusion of SMEs in Nigeria. The researcher collected primary data from respondents using a questionnaire and an interview guide (i.e. managers and owners). The responses' data were examined using descriptive and inferential statistics. The study found that many obstacles prevented widespread acceptance and use of mobile phone money. The mobile phone money users and potential users from the rural underprivileged populations were those most impacted by the difficulties. Lack of national I.D. cards among potential users, a shortage of mobile money agents, insufficient currency, and e-floats on the part of agents, ignorance of how to use specific elements of the mobile money platform, and language barriers were a few of the difficulties. In other words, mobile money providers are recommended to follow best practices in their investing operations in order to stay up with the global economic climate's dynamics. Based on the findings, it was advised, among other things, that mobile money operators adopt proactive efforts to reduce financial risks, since this will benefit the financial inclusion of SMEs in Nigeria.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Investment Decision; Management; Risk; Profitability; Uncertainty
Subjects: D History General and Old World > DT Africa
H Social Sciences > HG Finance > Financial Services
H Social Sciences > HD Industries. Land use. Labor > Small Business Sector
Divisions: School of Computing > Master of Science in FinTech
Depositing User: Clara Chan
Date Deposited: 04 Nov 2022 15:45
Last Modified: 04 Nov 2022 15:45

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