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The role of leadership in the agile transformation of a non-software development department

Doyle, Damien (2022) The role of leadership in the agile transformation of a non-software development department. Masters thesis, Dublin, National College of Ireland.

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Abstract

The purpose of this research was to investigate the role of leadership in the Agile transformation of a non-software development department. The author considered two supporting research questions:
● What are the drivers for Agile adoption vs the traditional approach?
● What support does leadership offer the transition to self-organizing teams?

The scope of the research was limited to a single firm that shall not be named in compliance with a non-disclosure agreement. The author conducted interviews with nine employees across different teams and at different levels in the organizational hierarchy.

The findings of the primary research question generally conformed to those in the literature; communication, providing an environment for experimentation, restructuring teams and providing resources for training and new roles. The sub-questions revealed more interesting insights. Transparency and the management of stakeholder expectations surfaced as a significant driver for adoption by the interviewees. The assumption that self-organizing teams were completely implemented was invalidated, which exposed an important gap in the journey of teams to self-organization - at what point are leadership and teams confident that they can decide what to work on?

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HM Sociology > Leadership
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Leadership
H Social Sciences > HD Industries. Land use. Labor > Organisational Change
Divisions: School of Business > Master of Business Administration
Depositing User: Clara Chan
Date Deposited: 05 Oct 2022 13:11
Last Modified: 05 Oct 2022 13:11
URI: https://norma.ncirl.ie/id/eprint/5803

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